Contact Us
Call, message or email our team, or visit one of our branches across Jordan.
Contact Our Customer Service Team
Complete the short form and the Al Tahooneh team will get back to you quickly.
Fast replies
We aim to reply to every message within 24 hours, Sunday to Thursday.
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Frequently Asked Questions
How can I reach Al Tahooneh Chicken’s customer service team?
You can contact us directly through the online form, by phone, or via email. Our team responds promptly to all inquiries.
What are your customer service hours?
Our support team is available Sunday to Thursday, from 9:00 AM to 6:00 PM, excluding public holidays.
Do you offer assistance in both Arabic and English?
Yes, our team is bilingual and happy to assist you in either Arabic or English.
How quickly will I receive a response after submitting the contact form?
We aim to reply within 24 hours, ensuring your questions and requests are handled efficiently.
Can I place an order directly through the Contact Us page?
The Contact Us page is for inquiries, feedback, and support. For orders, please visit our Products or Shop section.
Who should I contact for wholesale or business partnership inquiries?
Please select “Business Inquiry” in the contact form, and our dedicated team will reach out to discuss partnership opportunities.
Is there a way to provide feedback about your products or services?
Absolutely. We value your feedback, simply use the form to share your experience, and we’ll review it carefully.
Do you handle complaints through the Contact Us page?
Yes, you can submit any concerns through the form, and our team will work with you to resolve them quickly.
Can I request information about new products or promotions?
Yes, indicate your interest in the form, and we’ll provide details or add you to our updates list.